Simple pricing based on your needs
Start for free and only upgrade when you need more tickets or advanced features. No surprises, just straightforward pricing.
Free
Get started with basic ticket management for small communities
Included features:
- Up to 100 tickets per month
- Unlimited workflows
- Unlimited panels
- Manual knowledge base
- Unlimited users
Limitations:
- No AI-powered features
- No automated knowledge base
Whisper
Perfect for growing communities who want access to AI-powered features
Included features:
- Up to 100 tickets per month
- Full AI-powered responses
- Ticket summaries
- AI maintained knowledge base
Chatter
For established servers with greater support volume
Included features:
- Up to 500 tickets per month
- Everything in Whisper
Custom
Custom solutions for large communities with high-volume support needs
Included features:
- Custom ticket limits
Common Questions
What counts as a ticket?
Any support ticket created through Alvansa by a server member counts as one ticket, regardless of how many messages it contains.
What happens if I exceed my ticket limit?
If you exceed your ticket limit, we will contact you to discuss upgrading your plan.
Can I change plans later?
Yes! You can upgrade, downgrade, or cancel your plan anytime. Changes take effect at the start of your next billing cycle.
Is there a fair use policy?
Yes, for AI-powered features like chat analysis, ticket summaries, and knowledge base updates. Our limits are designed to accommodate typical usage for most communities. If your server’s activity or message volume is unusually high relative to your ticket limit, we’ll contact you to discuss a custom plan that better fits your needs.
